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Says site can't be reached when trying to produce a pattern? 1632

Newbie Posts: 4 *
Says site can't be reached when trying to produce a pattern?
« on: March 17, 2021, 09:55:50 PM »
So I keep getting an error that says site cannot be reached when trying to produce a pattern, specifically in the final stage when it's generating. I've tried to use different internet browsers from Chrome, Firefox, to Microsoft explorer to no avail- is there a fix for this? This site used to work for me in the past, and I've tried multiple pictures to see if that was the issue.

Thank you for your time.
Site admin Administrator Full Member Posts: 108 *****
Re: Says site can't be reached when trying to produce a pattern?
« Reply #1 on: March 17, 2021, 10:00:25 PM »
There are sporadic issues with generating patterns with some images. I have not been able to find the issue, but if you would be so kind to send one of the images to the email address info@pic2pat.com it will help me to debug the problem. It would also be great when you send the used settings, i.e. brand, size etc.

In the mean time, can you try setting the PDF colors setting to Black and White? I suspect the problem to be in the color generation code which has been added relatively recently. The black and white generation software has been longer around.

Regards,
Lammert
Newbie Posts: 4 *
Re: Says site can't be reached when trying to produce a pattern?
« Reply #2 on: March 17, 2021, 10:10:05 PM »
Wow, thank you for the fast response!

I sent the email with the first picture I had originally tried to use, I hope it helps some- this program has been amazing otherwise.

Best wishes!
Newbie Posts: 4 *
Re: Says site can't be reached when trying to produce a pattern?
« Reply #3 on: March 17, 2021, 10:16:51 PM »
Also if it helps any, changing the count per inch from 18 to 14 seems to allow it to generate.
Site admin Administrator Full Member Posts: 108 *****
Re: Says site can't be reached when trying to produce a pattern?
« Reply #4 on: March 17, 2021, 10:21:39 PM »
Thanks for the image file. I can now reproduce it  :D
Site admin Administrator Full Member Posts: 108 *****
Re: Says site can't be reached when trying to produce a pattern?
« Reply #5 on: March 17, 2021, 10:34:38 PM »
It has now been fixed for the image you sent to me, and probably also for most other images which caused the error. I allowed the generator to use much more memory for large detailed pictures.

Newbie Posts: 4 *
Re: Says site can't be reached when trying to produce a pattern?
« Reply #6 on: March 17, 2021, 11:36:27 PM »
It worked perfectly! Thank you so much for making this program! :)