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Missing symbol 3710

Newbie Posts: 2 *
Missing symbol
« on: August 04, 2020, 11:18:38 PM »
I’ve used program several times with beautiful successful pieces. Great program, vibrant color selections, charts and pattern pages are easy to read. My latest has close to 150 colors and a quarter of the way into stitching a symbol  on the pattern didn’t make it to the color chart. I’ve been over it line by line and it doesn’t appear. I was able to zoom in on the picture where the symbol appears and color match as close as I can. Haven’t had this be an issue before

 Wonder if anyone else has had this minor issue

Newbie Posts: 2 *
Re: Missing symbol
« Reply #1 on: August 07, 2020, 03:16:27 PM »
Well.... it's happened again. Found a second symbol with no corresponding listing on color chart. This brings my total color number up to 150, should I expect to find more? Once again I was able to determine what general area the symbol was located and color matched.

Site admin Administrator Full Member Posts: 108 *****
Re: Missing symbol
« Reply #2 on: August 21, 2020, 05:08:00 PM »
Without knowning the shape of the symbol and viewing the generated pattern it is difficult to determine the cause of this problem. Can you supply more information?