Re: Cross Stitch
« Reply #1 on: October 13, 2019, 05:12:24 PM »
This is behavior which sometimes happens with images taken with a mobile phone. Depending on brand and operating system, some mobile phones do not change the picture data itself when a picture is taken in landscape or portrait mode, but instead always store the picture in one of those two formats (landscape or portrait) and add rotation information in a special field to the image. This rotation data field is lost in the current conversion software because of a two step data conversion process. First the image is scaled down to a maximum of 1000 by 1000 pixels, and then the color data of that intermediate picture is converted to a cross stitch pattern. The down-scale converter simply strips all data fields from the image. This wasn't an issue ten years ago when this part of the software was developed because rotation information field wasn't used by most camera's but it is a known issue now and will be resolved in a future software version.