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31
General Discussion / Re: Manque un écheveau
« Last post by Pascalekiki on February 04, 2022, 08:38:45 PM »
Bonjour le numéro est 21250
Je le commanderai, ça doit être un oubli il y en avais beaucoup.
Pascale
32
General Discussion / Re: Manque un écheveau
« Last post by lammert on February 01, 2022, 09:29:05 PM »
Bonjour,
Nous avons toutes les couleurs en stock, cela ne devrait donc pas être un problème. Pouvez-vous me dire le numéro à 5 chiffres de votre commande ? Je vais vérifier ce qui a pu mal tourner.
Lammert
33
General Discussion / Manque un écheveau
« Last post by Pascalekiki on February 01, 2022, 09:06:12 PM »
Bonjour,
Je viens de me rendre compte qu'il manque un écheveau le 3866, peut-être qu'il n'y en avait plus lors de ma commande. En revanche il n'a pas été compté lors de d'achat. Heureusement il n'y a pas trop de point à faire avec, je vais me débrouiller , sinon très contente de ma commande.
34
General Discussion / Re: Patrones
« Last post by lammert on January 24, 2022, 11:24:30 AM »
Hi Erica,

Unfortunately European privacy laws do not allow us to store personal identifiable information for a period longer than necessary for the primary purpose they are needed for. Therefore patterns are deleted from the system 5 hours after they are generated.
35
General Discussion / Re: Patrones P2P-10978757
« Last post by ERICA on January 23, 2022, 11:41:47 AM »
I LOST MY PATRONES WITH  NUMBER 10978757
36
General Discussion / Re: Patterns
« Last post by lammert on January 17, 2022, 10:27:19 AM »
Unfortunately this option is not available. Due to strict privacy regulations in the European Union where the Pic2Pat server is located, it is not allowed to store personally identifiable data for a longer period than reasonble for its use. In the case of the cross stitch patterns, this is a few hours after the pattern has been downloaded and printed or stored on a local device.

Depending on the device you used to create the pattern, there might still be a copy available in your downloads, or temporary internet files storage location.
37
General Discussion / Re: New changes?
« Last post by lammert on January 17, 2022, 10:23:56 AM »
Your eyesight is perfect!

In the process of allowing 150 colors instead of 75, the color balance algorithm in the conversion has changed somewhat to give more room for the lighter color shades. The effect is that patterns tend to be somewhat lighter than they were a few years ago.

The green shade you experience shouldn't be there though. Can you send an example by email to info@pic2pat.com for me to analyze what happens during the conversion? I suspect it is a color temperature issue,

Lammert
38
Showcase / Re: My first cross-stitch
« Last post by SMT_stitcher on January 14, 2022, 04:29:36 PM »
Not sure if you're still on this site or will see this - but this is awesome! You did a great job!
39
Showcase / Re: Buffy the vampire slayer
« Last post by SMT_stitcher on January 14, 2022, 04:28:39 PM »
This is fantastic! Big Buffy fan here - great work!
40
General Discussion / New changes?
« Last post by SMT_stitcher on January 14, 2022, 04:25:52 PM »
I haven't used Pic2Pat for the better part of 2021, as I was moving and life stuff - less time for stitching, etc. I'm back to it now, and noticing some changes to the site - I like that the new DMC colors have been added, but where I used to have to lighten my photos to get a more accurate match for my patterns (when I first starting using the site about 4 years ago, it seemed to tend to darken the image when pulling colors), it appears now, it's pulling colors in a different way? This isn't so much of an issue, except it seems to inaccurately assign certain colors to images. i.e. I'm getting a lot of bright green colors for images that are straight-up beige or light tan. Any suggestions for this? I can manually change the colors, but when working with 50 or 60 colors, it's not always super easy to eyeball things. I still love and appreciate the site - just getting used to the changes, and don't want to waste too much time or thread on pieces that just won't work out. Thank you in advance for any pointers!
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